Frequently Asked Questions
Everything you need to know about your Zero9 gear.
How long does shipping take for custom holsters?
Since our holsters are handcrafted for a precision fit, please allow 7-10 business days for production before your order is shipped via your selected carrier.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your gear, you can return it in like-new condition for a full refund, minus shipping costs.
Do you offer a warranty on your products?
Yes, all Zero9 Holsters come with a limited lifetime warranty covering defects in materials and workmanship to ensure your gear never fails you.
Can I modify my order after it has been placed?
Because we begin processing orders quickly, we can only accept modifications within 24 hours of purchase. Please contact our support team immediately for assistance.
What materials do you use for your holsters?
We use high-grade, ruggedized Kydex and custom-molded polymers designed to withstand extreme conditions while maintaining a slim, tactical profile.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.